30+ venues.
One operating system.

The challenge.

Sodexo Live! UK operates a network of thirty-plus venues across the United Kingdom — from large convention centres to sport stadia, conference centres and standalone event spaces. Each venue had its own commercial systems, its own sales pipelines and its own reporting. Group-level visibility was reconstructed by hand each quarter from venue-level spreadsheets. [PLACEHOLDER — replace with the actual challenge narrative from Sodexo Live! commercial leadership.]

The decision.

Sodexo Live! UK chose Thynk for three reasons: Salesforce-native architecture that the existing IT estate could absorb, multi-property data segregation that preserved local autonomy whilst enabling group-level reporting, and a delivery team with direct prior experience at the scale Sodexo Live! needed. [PLACEHOLDER — replace with quote from named buyer; e.g. CIO, CCO or Group Director of Sales.]

“[PLACEHOLDER — replace with a 20–30 word verbatim quote from the named buyer, ideally about the moment they decided to standardise on Thynk.]”

[Name] · [Title] · Sodexo Live! UK

The rollout.

Phased deployment across the venue estate. Group-level CRM and analytics configured first. Local venue rollouts in tranches of four to six venues per quarter. Each venue retained its own pricing, its own product catalogue and its own user permissions whilst feeding into the consolidated group reporting layer. [PLACEHOLDER — confirm actual rollout timeline, sequence and team structure.]

The outcome.

Group-level Pace, BoB and RevPAS reporting now native — reconstructed quarterly from spreadsheets is now produced daily from the platform. Cross-venue customer history surfaces for the group sales team. Local GMs retain commercial autonomy. The procurement audit trail is unified. [PLACEHOLDER — replace with quantified outcomes signed off by the customer. Suggested metrics: RFP conversion uplift %, forecasting accuracy delta, group reporting cycle-time reduction.]