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THYNK FOR VENUES

The whole venue.
One operating system.

Thynk for Venues is the commercial and operational side of a venue on one platform: every inquiry, every booking, every room plan, every event order and every invoice, on one set of live data. Everything else you run connects to it.

Built for institutional AI · Powered by Salesforce · Modern and agile
WHAT THYNK FOR VENUES COVERS

Your team, your customers,
your foundation.

Nine capabilities, one set of records. Each one reads and updates the same information, which is why the numbers always agree.

CRM & Sales

Every inquiry and every account, from first contact to the forecast the board sees. The commercial record the rest of the platform hangs off.

Relationship management · Sales activity · Deduplicated accounts · Account tiering · Sales cycle · Contract management and negotiated rates · Lead scoring and routing · Inquiry web forms · Budget, forecast, BoB

CRM & Sales → Advanced Lead Management →

Booking & Event Management

The booking calendar, the room plan, the packages, the proposal and the contract, all on one record. Hold a date and hand it to operations without retyping it.

Multi-venue booking calendar · Dynamic proposals and contracts · Web proposals · Products, services and packages · Room diagramming · Multi-event bookings · Real-time financial view

Booking & Event Management → Proposals and contracts → Room diagramming →

Event Operations

Everything between a signed contract and a delivered event: the event order, the work it generates, who is doing it, and what changed.

Event Orders, BEOs and function sheets · Work orders and tasks · Tracked changes and version comparison · Public shareable links · Real-time room status · Full audit trail

Event Operations → Operations Portal →

Event Financials

What was delivered is what gets invoiced. Cost against revenue while the event is still running, and connected two ways to the finance platform that keeps your ledger.

Cost Analyzer · Invoicing · Proforma invoicing, payment plans, payments · Real-time financial view · Multi-currency and tax

Event Financials → Thynk Pay →

Analytics & Reporting

A single live view, for every decision. Utilization, pace, RevPAS and profitability, per hall, per event and per venue.

Clean data · Real-time dashboards · Embedded insights · Alerts and report subscriptions · Event profitability · Sales and revenue forecasting · YoY and multi-venue reporting · Venue utilization

Analytics & Reporting →

AI & Automation

Three tools on the three decisions that cost a venue money: capture the inquiry, work the right one first, and know the margin before the discount is offered.

Email to structured inquiry · Multi-language · Validation process · Lead scoring · Cost Analyzer scenario modeling

AI & Automation → Lead scoring → Cost Analyzer →
DIGITAL EXPERIENCES

The people outside your team,
serving themselves.

Customers, exhibitors and suppliers working directly on the same records your team works in, instead of emailing someone who then types it in.

Core Platform

Purpose-built for venues, built native on Salesforce. Governance, permissions, security and automation inherited from an enterprise platform rather than rebuilt. Three to six months from decision to live revenue.

Workflow, automation, validation and approvals · Roles, permissions and team hierarchy · Enterprise-grade security · Flexible fields and layouts · Email integration · Mobile · Instant messaging

Core Platform →

Thynk Connect

Thynk connects to everything else you run. Your finance platform, the systems in the building, the channels you sell through, and whatever else twenty years have left behind.

Finance and ERP · Access control · Ticketing · Building management · Digital signage · Cvent · Outlook and Gmail · Salesforce AppExchange

Thynk Connect →
OPEN BY DESIGN

One system at the core.
Everything else connects to it.

Thynk for Venues is one application on the Salesforce platform. The inquiry, the booking, the room plan, the event order, the delivered service and the invoice are the same records, read by every part of the platform at the same moment. That is why a change made on the floor at 07:40 is in the margin, the document and the invoice before lunch.

The systems you already run connect to it rather than being replaced by it: finance and ERP both ways, the systems in the building, the channels you sell through. The model is documented and the API is published, so your integration partner can price the work before you commit.

WHAT THAT GIVES YOU
  • One set of numbers across sales, operations and finance
  • No syncs, no middleware between the modules, no month-end reconciliation
  • An enterprise foundation inherited rather than rebuilt
  • Reporting on live records rather than last night’s extract
  • Your data, exportable, in a shape anyone can read
AND CONNECTS WITH
  • Finance and ERP, two ways, through Thynk Connect
  • Access control, ticketing, building management and signage
  • Cvent, Outlook and Gmail
  • The Salesforce AppExchange
  • Your own BI platform and tooling, on the open model

One platform.
Every kind of venue.

The same platform, configured for how your venue actually sells and operates.

Convention & Exhibition Centers Stadium & Arenas Performing Arts Fairs & Showgrounds Conference Centers Event Venues Multi-Venue Operators

See the platform.
Bring your hardest workflow.

A 45-minute call with the team. Start with the event that always goes wrong, or the report that takes a day to build, and we will show you what it looks like on one set of live data.

Operate hotels too? See the Thynk hotels platform →