Book a demo
THE PLATFORM

Ten modules.
One operating system.

Sales, operations, exhibitions, suppliers, finance — every workflow on one Salesforce data model. Natively. Not via middleware. Not via integration. Native is the difference.

Built for institutional AI · Powered by Salesforce · Hosted in the EU
MODULE 01 — VENUE MANAGEMENT

One platform for every space,
every event, every detail.

Thynk Venue Management replaces address-database CRMs, fragmented diaries and Word-document contracts with one Salesforce-native operating system. Inquiries, accounts, contacts, bookings, events, products, packages, contracts and invoices — one data model, one source of truth.

Replaces: Disconnected CRM and event tools · Excel function diaries · Word quotes and contracts · Separate room-block and meeting-space systems

WHAT’S INSIDE THE MODULE
  • Inquiry pipeline — visual stages (Received → In Process → Converted → Won/Lost) with multi-step convert-to-booking wizard
  • 10-tab booking detail — Events, Spaces, Products, Packages, Pickup, Finance, Statistics, BEO, Timeline on one screen
  • Fast Booking Wizard — bookings created in minutes, not hours via Salesforce forms
  • Floor plan engine — interactive polygon drawing or direct DXF/CAD import with automated capacity calculation per setup type
  • Visual stage pipeline — colour-coded booking progression with full audit trail
  • Real-time financial view — revenue breakdown by category, tax summary, deposits, grand total
See the Venue Management tour
MODULE 02 — AI CO-PILOT

Reply faster than
your competitors can read.

AI Co-Pilot ingests inbound inquiries, scores them against your business rules, drafts a qualified response, and hands the qualified ones to your sales team. Live today. Anchored to the institutional layer. Audit-traceable. Permission-aware. EU-resident.

30%
time-to-response
sales productivity
50%
more time on prospects
See the institutional AI framework
MODULE 03 — EXHIBITOR SERVICE CENTRE

Run a real exhibitor service centre —
not a spreadsheet.

Per-show e-commerce-grade portal. Each ESC is its own portal — separate URL, separate brand, separate exhibitor community. Late-order intelligence built in. Service-partner management included. The exhibitor experience your show deserves.

Replaces: Excel order forms · PDF catalogues · Phone calls to operations · Paper invoices reconciled by hand · Complaint tracking on spreadsheets

WHAT’S INSIDE THE MODULE
  • Branded webshop — fully configurable e-commerce portal per show, with the show’s logo, colours, fonts
  • Three-tier pricing engine — Advance / Standard / Floor with auto-applied surcharges and configurable deadlines
  • Drayage & freight handling — CWT-tier pricing, advance warehouse routing, automatic close-date enforcement
  • Catering module — per-person pricing, capacity-limited time slots, modifier selection
  • Logistics suite — truck scheduler, dock board, storage management, setup/breakdown booking, gate-scan QR validation
  • Cost dashboard — per-exhibitor cost rollup across orders, storage and setup in one exportable view
  • Cases & reorder — structured exhibitor support with severity tiers, plus one-click reorder from any prior show
  • Multi-instance hub — unlimited concurrent shows from a single org-level dashboard, cross-portal analytics
See ESC in action
MODULE 04 — OPS PORTAL

Equip your floor staff.
Skip the licence.

Ops Portal puts every BEO, every work order, every room status and every task in the pocket of every floor-staff member — without giving them a full Salesforce licence. Mobile-first, real-time, brand-consistent.

Replaces: Printed BEOs · WhatsApp room-status updates · Whiteboard reconciliation at midnight · Phone-call escalations

TWO-TIER ARCHITECTURE
  • Manager dashboard — create & assign tasks, room-status board, event-timeline monitoring, staff coordination, KPI overview
  • Mobile staff portal — touch-optimised, swipe-to-complete tasks, room status with photo capture, event checklist
  • Real-time room status — clean / dirty / inspected / out-of-order, updated by staff, visible to everyone
  • Full audit trail — who did what, when — recorded on every task, every status change
See the Ops Portal

Plus six more modules.
All on the same data model.

MODULE 05

Thynk Direct

Branded self-service booking portal. Real-time availability. Captures the RFPs your team would otherwise miss. 24/7 intake.

Learn more
MODULE 06

Supplier Portal

Magic-link self-service for every external caterer, AV partner, florist or logistics provider — without a Salesforce licence. Suppliers manage their own catalogue, view incoming orders, track work orders, coordinate deliveries, schedule storage, and reconcile payments.

Learn more
MODULE 07

Shipping & Logistics

Replaces gate-list spreadsheets, phone-based dock scheduling and emailed delivery requests with a single digital control tower. Capacity-aware, QR-coded.

Learn more
MODULE 08

BEO & Work Orders

26 BEO-specific building blocks generated from live Salesforce data, with built-in track-changes and version comparison. Public shareable URLs — no email attachments, no version drift. Kitchen, AV, housekeeping, security: one document, all teams.

Learn more
MODULE 09

Analytics

Salesforce CRM Analytics for venues. BoB by hall · Pace vs same-period prior year · RevPAS by space, event type, organiser · Displacement analysis · Multi-venue roll-up.

Learn more
MODULE 10

API & Data Model

212 published Salesforce objects, 4,173+ fields, public OpenAPI specification. Postman collection. Bidirectional REST/JSON. Your data is your strategic asset.

Learn more

Built for the metrics venue commercial
teams actually run on.

BoB
Business on the Books
Pace
vs same-period prior year
RevPAS
Revenue per available square metre
Displ.
Group-vs-transient displacement
Conv.
Quote-to-contract conversion
Attr.
Committed vs actual block

See the platform.
Bring your hardest workflow.

A 45-minute live demo with the team, tailored to your venue. We'll show every module relevant to you — on real data, with the exact integration patterns you would run in production.

Operate hotels too? See the Thynk hotels platform →