Book a demo
FOR EXHIBITIONS TEAMS

400 exhibitors emailing order forms. Late orders piling up on the morning of build-up. Order forms re-entered by hand into the spreadsheet. Complaints lost in inboxes. This isn't what exhibitors expect from a 2026 trade fair.

Run a real exhibitor service centre —
not a spreadsheet.

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“Exhibitors should not have to call us. They should be able to order online — at midnight, on Sunday, from Tokyo.”

HOW IT WORKS

From the first signal
to the closed loop.

The exhibitions workflow in Thynk. Step by step.

01

Per-show ESC instance.
Per-show brand. Per-show data.

Each trade fair gets its own Exhibitor Service Centre — separate URL, separate brand, separate exhibitor community. Magic-link authentication. Multi-currency. Multi-language. Zero data leakage between shows.

02

Branded catalogue. E-commerce ordering.

Electricity, furniture, internet, AV, signage, cleaning, catering, security — all ordered through the exhibitor portal. Real product imagery. Real prices. Real basket. Real Stripe checkout. Late-order detection built in.

03

Booth management.
Real-time floor-plan integration.

Prismm partnership handles the visual floor plan. Booth-by-booth booking status, exhibitor assignment, service orders, complaint history — all linked to the booth record. One source of truth across visual and commercial.

04

Supplier coordination.
Truck windows. Loading docks.

External catering, AV, florists, logistics partners manage their own catalogue through Supplier Portal — no Salesforce licence. Shipping & Logistics module handles truck windows, dock scheduling, QR gate passes. Audit-traceable end to end.

WHAT THIS REPLACES

The legacy stack.
Replaced — module by module.

Excel order forms e-mailed to exhibitors
PDF catalogues that go stale
Phone calls for late orders
Paper invoices reconciled by hand
Complaint tracking on spreadsheets

Outcomes — not vanity metrics.

The measurable difference for exhibitions teams running on Thynk.

60%
drop in exhibitor late orders through automated reminder workflowsSource: Thynk customer ESC deployments
faster exhibitor support resolution through unified case managementSource: Thynk Salesforce case data
Per-show
ESC instance with separate brand, data isolation, exhibitor communityBuilt into the ESC module

See how it runs
for your exhibitions team.

A 45-minute live demo on your venue's actual workflows. Bring your hardest scenario — we'll show you what coordinated operations look like on real data.

Operate hotels too? See the Thynk hotels platform →