Book a demo
FOR OPERATIONS TEAMS

Printed BEOs taped to the kitchen wall. Last-minute changes shouted across the floor. Mobile staff don't see the update. 'Did anyone tell catering?' at 9pm Saturday. The whiteboard gets reconciled at midnight if you're lucky.

Run event day
from every phone on the floor.

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“Every brief in every hand — before the event starts.”

HOW IT WORKS

From the first signal
to the closed loop.

The operations workflow in Thynk. Step by step.

01

BEOs auto-generated from the booking.

The moment a booking is contracted, BEOs cascade automatically — kitchen, AV, housekeeping, security, front-of-house. Each team sees only what is relevant to them.

02

Ops Portal on every floor phone.

Floor staff access BEOs and work orders on any mobile device via Ops Portal — magic-link or SSO. Real-time room status. Mobile sign-off. Kanban event boards. Zero Salesforce licence required.

03

Change tracking with mandatory ack.

BEO changes within 48 hours of event start flag automatically. Push notification to the responsible team. Acknowledgement timestamped. No more "did anyone tell catering?" — the audit trail is built in.

04

Day-of incidents on the record.

Incidents logged from the floor — equipment issue, exhibitor complaint, capacity warning — flow back to the booking record. The post-event debrief writes itself.

WHAT THIS REPLACES

The legacy stack.
Replaced — module by module.

Printed BEOs distributed by hand
WhatsApp room-status updates
Whiteboard reconciliation at midnight
Phone-call escalations to managers
"Did anyone tell catering?" moments

Outcomes — not vanity metrics.

The measurable difference for operations teams running on Thynk.

5,000-PAX EVENTS

Zero printed BEOs.

Maritim Düsseldorf moved every event to Ops Portal. Floor staff work mobile. Printing eliminated. Real-time updates that paper cannot match.

7,000-PAX CAPACITY

Modern stack at last.

Congress Centrum Dresden left the legacy stack. Operations team coordinates every brief from one platform. No spreadsheets bridging the gaps.

MULTI-HALL OPERATIONS

One source of truth.

Trondheim Spektrum runs sport and event in the same building. Multi-hall, multi-day, one operating system across every team.

See how it runs
for your operations team.

A 45-minute live demo on your venue's actual workflows. Bring your hardest scenario — we'll show you what coordinated operations look like on real data.

Operate hotels too? See the Thynk hotels platform →