Printed Event Orders taped to the kitchen wall. Last-minute changes shouted across the floor. Mobile staff don't see the update. 'Did anyone tell catering?' at 9pm Saturday. The whiteboard gets reconciled at midnight if you're lucky.
“Every brief in every hand – before the event starts.”
The operations workflow in Thynk. Step by step.
The moment a booking is contracted, Event Orders cascade automatically – kitchen, AV, facilities, security, guest services. Each team sees only what is relevant to them.
Floor staff access Event Orders and work orders on any mobile device via Operations Portal – a secure link or SSO. Real-time room status. Mobile sign-off. Works on any device.
Event Order changes within 48 hours of event start flag automatically. Push notification to the responsible team. Acknowledgement timestamped. No more "did anyone tell catering?" – the audit trail is built in.
Incidents logged from the floor – equipment issue, exhibitor complaint, capacity warning – flow back to the booking record. The post-event debrief writes itself.
The measurable difference for operations teams running on Thynk.
Maritim Düsseldorf moved every event to Operations Portal. Floor staff work mobile. Printing eliminated. Real-time updates that paper cannot match.
International Congress Center Dresden left your current system. Operations team coordinates every brief from one platform. No spreadsheets bridging the gaps.
World Trade Center Rotterdam runs a high-volume corporate events program. Every brief, every supplier, every room status on one platform.
A dashboard for managers and a mobile portal for the floor, with room status updated by the people standing in the room.
Read more →External contractors receiving and acknowledging their own work orders, so an unconfirmed supplier is visible as exactly that.
Read more →The setup crew works from the plan the client approved, not from a PDF that was current three weeks ago.
Read more →Approvals, permissions and the audit trail behind operational change are inherited from Core Platform.
A 45-minute discovery call with the team. We’ll start with how your operations teams run event delivery today, where briefs and tasks get lost, and map where Thynk can help.
Operate hotels too? See the Thynk hotels platform →
