Printed BEOs taped to the kitchen wall. Last-minute changes shouted across the floor. Mobile staff don't see the update. 'Did anyone tell catering?' at 9pm Saturday. The whiteboard gets reconciled at midnight if you're lucky.
“Every brief in every hand — before the event starts.”
The operations workflow in Thynk. Step by step.
The moment a booking is contracted, BEOs cascade automatically — kitchen, AV, housekeeping, security, front-of-house. Each team sees only what is relevant to them.
Floor staff access BEOs and work orders on any mobile device via Ops Portal — magic-link or SSO. Real-time room status. Mobile sign-off. Kanban event boards. Zero Salesforce licence required.
BEO changes within 48 hours of event start flag automatically. Push notification to the responsible team. Acknowledgement timestamped. No more "did anyone tell catering?" — the audit trail is built in.
Incidents logged from the floor — equipment issue, exhibitor complaint, capacity warning — flow back to the booking record. The post-event debrief writes itself.
The measurable difference for operations teams running on Thynk.
Maritim Düsseldorf moved every event to Ops Portal. Floor staff work mobile. Printing eliminated. Real-time updates that paper cannot match.
Congress Centrum Dresden left the legacy stack. Operations team coordinates every brief from one platform. No spreadsheets bridging the gaps.
Trondheim Spektrum runs sport and event in the same building. Multi-hall, multi-day, one operating system across every team.
A 45-minute live demo on your venue's actual workflows. Bring your hardest scenario — we'll show you what coordinated operations look like on real data.
Operate hotels too? See the Thynk hotels platform →