Bookings, events, products, packages, contracts, invoices — one Salesforce-native data model. One source of truth across sales, operations and finance. Built for the commercial complexity of venues, not retrofitted from generic CRM.
Function diary · capacity-aware booking grid · live financial roll-up
Convention centres, multi-hall trade-fair venues and multi-venue operators run on a level of commercial complexity that legacy event software was never built to handle. Multi-hall events with concurrent exhibitions. Long sales cycles with cross-venue RFPs. Operations teams executing thousands of work orders against contracts written months earlier in Word.
Most platforms patch this together — one system for CRM, another for the diary, a third for the contract, manual spreadsheets in between. The result is fragmented data, broken handoffs between sales and operations, and an inability to answer basic questions about revenue per hall, business on the books, or which inquiries actually got responded to first.
Thynk Venue Management is the unified operating system for those workflows — built natively on Salesforce, so the data model your team owns is also the data model your team can extend, query and integrate with the rest of your stack.
Thynk Venue Management replaces address-database CRMs, fragmented diaries and Word-document contracts with one Salesforce-native operating system. Bookings carry every event, space, product, package, pickup row and financial detail on a single screen. Function spaces are drawn or imported from CAD — capacity per setup is calculated from real geometry, not estimated.
Because everything is one data model, your sales team forecasts on the same numbers your operations team executes on, and your finance team invoices from. No syncs. No middleware. No reconciliation.
A 10-tab booking detail view, a fast-booking wizard, a CAD-grade space engine, visual stage pipelines and full audit trail — on the Salesforce platform your team already trusts.
Details, Events, Spaces, Products, Packages, Pickup, Finance, Statistics, BEO and Timeline — the entire booking on one page. Inline edit, sortable grids, full audit trail. No more tab-switching, no more copy-paste from Salesforce.
Multi-step booking creation in minutes — Basics → Events → Rooms → Products → Options → Review → Create. Coordinators stop wrestling with Salesforce form complexity and start filling pipelines.
Draw function spaces interactively or import DXF files directly from your architect’s drawings. WebGL rendering, automated layer classification, structure and pillar detection. Capacity per setup type is calculated from real geometry, not estimated.
Drag-and-drop placement of AC units, electrical outlets, security cameras, Wi-Fi access points, AV equipment. Every fixture stored with position coordinates — available on BEOs, proposals and seating plans.
Colour-coded booking progression with customisable stage colours and a stage-change validation dialog. Full audit trail of who changed what, when. The pipeline is the report — not a spreadsheet that needs reconciling.
Revenue breakdown by category (spaces, F&B, products, packages), tax summary, deposits, grand total — live, on the booking detail. Finance and revenue management read the same numbers as sales.
Launch the full-screen seating plan editor from any event in the Events tab. Floor plan, setup type, table layout and pax counts — all linked back to the booking record.
Group-level pipeline, per-venue P&L, cross-venue forecasting. Sodexo Live! UK runs 30+ venues on Thynk. The data model was built for groups, not retrofitted to handle them.
Every other Thynk module reads from and writes to the same Salesforce data model. No syncs, no middleware, no reconciliation jobs at month end.
Inbound RFPs triaged by AI, scored against your business rules, drafted into qualified responses. Live today.
Read more →Bookings become live BEOs with 26 building blocks and version diff — one document, all operational teams.
Read more →BoB, Pace, RevPAS and displacement reporting — drill-down by hall, event type, organiser, period, sales rep.
Read more →212 Salesforce objects and 4,173+ fields published, with OpenAPI specification and Postman collection.
Read more →A 45-minute live demo with the team, on a real venue data set close to yours. Multi-hall events, multi-day exhibitions, group RFPs — bring the workflow your current tools struggle with.
Operate hotels too? See the Thynk hotels platform →
