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ANALYTICS & REPORTING

A single live view.
For every decision.

Thynk Analytics builds on a clean, unified copy of all your venue commercial data – the single source of truth for the whole commercial team. No more scattered spreadsheets, one-off extracts, or three-rebuild Mondays. Embedded in the CRM. Real-time. Multi-venue native.

Built for institutional AI · Powered by Salesforce · Modern and agile

Business on the Books · Pace vs LY · RevPAS · top producers

THE METRICS THAT RUN A VENUE

The vocabulary your board already uses.

Aligned with the recognized venue reporting frameworks, so the numbers mean the same thing in your report as they do in the sector benchmark.

Business on the Books

Confirmed revenue already secured for any future period, by venue, space, event type or account. Calculated from the bookings themselves, so it is the same number everywhere it appears.

Pace

Where you are now against the same point last year, and against budget. The question is never just how much is on the books, but whether it arrived earlier or later than it should have.

RevPAS

Revenue per available square meter. The measure that tells you whether a hall is earning its floor area, rather than whether it was busy.

Utilization

Event days, use days and dark days, occupancy percentage and gross booked area. Build and break-down days count as occupancy, which is what makes the number honest.

Forecast

Weighted pipeline plus confirmed business, by venue and period. One forecast, drawn from the live pipeline, rather than a spreadsheet that is out of date by the time it is circulated.

Profitability

Margin per event, per event type, per hall and per client, using the cost data captured while the event was delivered rather than an allocation applied afterwards.

WHAT’S INSIDE THE MODULE

Reporting that reads the live record.

Every part of Thynk updates the same records, so there is nothing to import and nothing to reconcile.

Clean data: coherence checks, deduplications

Duplicate accounts merged, inconsistent records flagged, required fields enforced at entry. Reporting is only as good as the data under it, which is why this capability is first rather than last.

Real-time dashboards

Pre-built dashboards for the meetings your team already holds: business on the books, pace, space revenue, account production, sales activity. Live, not last night’s extract.

Embedded actionable insights

Insight where the work happens: on the account, on the booking, on the space. A seller sees what this client normally spends while they are quoting, not in a report they would have to go looking for.

Alerts and subscription to reports

A report in the inbox every Monday morning, and an alert when something moves that should not have: pace falling behind, a hall under-booked for a peak week, an account slipping.

Excel exports (based on permissioning)

People will use Excel. Exports respect the same permissions as the screen, so what someone can download is what they were allowed to see in the first place.

Event profitability

Revenue and cost per event, from the same records operations and finance worked in. Which event types actually make money, and which busy weeks were busy but not profitable.

Sales and revenue forecasting

Weighted pipeline, confirmed business and budget in one view, by venue, period and seller, with the conversion rates behind the weighting visible rather than assumed.

YoY analytics and multi-venue reporting

This year against last, this venue against the group, this hall against the one next to it. Above-venue analysis is native, not a quarterly exercise in consolidating workbooks.

Venue utilization

Occupancy by space and by period, event days against dark days, gross booked area, and the effect of holds on availability. The report that tells you where the capacity actually went.

In practice:
the hall that looked busy.

A commercial director looks at the second hall and sees high occupancy: booked almost every week of the spring. On the face of it, the strongest space in the venue.

Revenue per square meter says otherwise. The hall is full of two-day events with long build and break-down days, so it is occupied far more than it is earning. Event profitability confirms it: the margin per event is well below the smaller rooms, because the servicing cost is nearly the same whoever is in it.

That is a pricing decision and a sales targeting decision, and it is available in a report rather than a hunch. Occupancy on its own would never have shown it.

HOW IT SITS IN THE PLATFORM

Analytics reads everything.
Every module feeds it.

Because every part of Thynk updates the same records, there is nothing to export, copy or rebuild. The report reads the live booking.

WHAT IT READS
  • Inquiries and their outcomes, with source and reason
  • Bookings, events, spaces and the days they occupy
  • Delivered services, costs and actualized charges
  • Invoices, deposits and payments
  • Accounts, tiers and negotiated terms
AND CONNECTS WITH
  • Salesforce reporting and dashboards
  • Salesforce CRM Analytics, for deeper analysis
  • Your own BI tool, through Thynk Connect and the open API
  • Excel, with permissions respected on export
  • Finance platform data, for reporting beyond the event
QUESTIONS WE GET ASKED

Frequently Asked Questions

Is this just Salesforce reporting?
Salesforce provides the reporting engine. What Thynk adds is the venue model on top of it: spaces, event days and dark days, gross booked area, RevPAS per square meter, pace against last year, event profitability and above-venue consolidation. A reporting engine with no venue objects underneath it cannot produce any of that.
Can we report across several venues?
Yes, natively. All of your venues, one report, with per-venue drill-down and per-venue permissions. Group teams see the portfolio, venue teams see their own venue, and neither view is assembled by hand.
How current is the data?
It is the live record. Every part of Thynk updates the same records, so there is no export and no overnight rebuild. A booking confirmed this morning is in this morning’s numbers.
Do your metrics match the industry frameworks?
We use the recognized sector vocabulary: event days, use days and dark days, occupancy, gross booked area, RevPAS and RevPOS, pace reporting and opportunity conversion, applied per venue type. The full definitions are in the glossary.
Can we still use our own BI tool?
Yes. The data model is open and documented, and the API is published, so your BI platform can read it directly. You are not obliged to do your analysis in our reports.

Bring the report
that takes a day to build.

A 45-minute call with the team. Show us the Monday pace report, the quarterly board pack or the utilization analysis somebody rebuilds by hand, and we will show you where it comes from instead.

Operate hotels too? See the Thynk hotels platform →