A branded self-service booking engine for direct clients and PCOs. Instant book on the simple bookings, smart routing on the complex ones, every lead captured. Live availability. Multi-venue. Booker portal for repeat business.
Branded self-service booking · auto-confirm simple · smart-route complex
Corporate bookers, agencies and repeat organizers want to self-serve the simple bookings – a small meeting room, a standard package, an obvious yes. But most venue platforms either don’t expose online booking at all, or expose it through a generic widget that has no idea how complex event business actually is.
The result: after-hours demand goes unanswered. Simple bookings tie up coordinators who should be working complex RFPs. And the corporate accounts that book your venue twelve times a year still re-key the same booking from scratch every time.
Online Booking, also known as Thynk Direct, is a branded self-service booking engine wired to live Salesforce availability. Rule-based: the simple bookings confirm themselves, the complex bookings route to the right central sales office or coordinator. Your team only sees what needs human judgement.
It’s multi-venue from day one. It speaks your brand. It collects payment up front via Thynk Pay. And every booking lands in Salesforce structured – no manual data entry, no broken handoffs, no booking-to-pipeline reconciliation.
Branded front-end, rule-based auto-booking, smart routing of complex requests, live availability, multi-venue, instant payment.
Colors, fonts, logo, multi-language. The booking experience feels like an extension of your venue’s site – not a third-party widget.
Capture demand outside office hours. The booker doesn’t wait for Monday. Your venue doesn’t miss the lead.
Low-complexity bookings handled entirely by the engine: simple meeting rooms, standard packages, off-peak windows. Your team only sees what needs human judgement.
Not just the room. Catering, AV, layout and the extras that go with it, bookable in the same flow from the same catalog your team quotes from – so the venue captures the service revenue instead of losing it.
Multi-day, multi-space, multi-venue or non-standard rate requests route automatically to the central sales office or the right venue coordinator – with the inquiry pre-loaded.
Connected directly to your Salesforce CRM records. No nightly sync, no rebuild. The availability the engine shows is the availability your team sees.
Organizers see availability across your whole group, not one venue at a time. The engine handles cross-venue inquiries cleanly.
Confirm and collect on the spot. Payment status syncs back to the booking record. No three-week invoice cycle on small bookings. Invoiced business and deposits are handled in Event Financials.
Repeat bookers re-book in clicks with their corporate code, their saved profile, their negotiated rate. Stickiness without sales effort.
You decide which availability is exposed online, which rules trigger auto-confirm, and which complexity thresholds escalate to humans. The engine reflects your commercial strategy, not a vendor default.
Online bookings sit on the same calendar, against the same spaces, as everything the sales team books, and a two-day course books as one event across consecutive days. No second system to reconcile, and no chance of selling the same room twice.
Bookings captured online flow straight into the same records your team works in. No copying, no re-keying.
The same calendar and the same booking record, for the business that needs a person.
Read more →Invoicing, deposits and the rest of Thynk Pay, for everything that is not paid up front.
Read more →Where a routed request becomes an inquiry, with the account history already attached.
Read more →For the inquiries that still arrive by email, which will always be most of the large ones.
Read more →Meeting-room-dense venues where the volume of small bookings is the whole problem.
Read more →Corporate days, private functions and the standard packages that sell themselves.
Read more →A 45-minute discovery call with the team. We’ll start with how direct inquiries and bookings are handled today, where availability lags, and map where Online Booking can help.
Operate hotels too? See the Thynk hotels platform →
